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RESTAURANT BOOKING TERMS AND CONDITIONS

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Our reservation lines are open from 10am to 6pm Monday to Friday and â€‹from 10.30am to 6pm on Saturdays and Sundays and​ we take bookings three months in advance.

 

 

Confirmation and Cancellation 

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Due to a number of no shows, we will now be requesting credit card details for all reservations,

 however no money is charged to your card at the time of booking.​

We accept Visa and Mastercard but not American Express. 

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You would only incur a charge should you fail to turn up without notice or cancel your booking no less than 6 hours prior to your reservation.

 

We will contact you by telephone on the day of the booking to re-confirm your reservation.

If you have not confirmed your booking on the day, we reserve the right to release the reservation and resell the table.

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If we are successful in reselling your table, no money will be charged to your card.

A cancellation fee of £25.00 per person will be taken from the card provided at the time of the booking.

Should you not arrive within 20 minutes of your booking time, the table may be released without further notice.

 

 

 

New Year's Eve and Valentine's Day Bookings 

 

Credit card details required for all bookings.

 

Should you fail to turn up without notice or cancel your booking within 24 hours of your reservation, a cancellation fee of 50% of the menu price per person will apply and will be charged on the card provided. 

 

 

Table Allocation 

 

Tables are always allocated on the day on a “first come first served” basis from the date when the booking is made and although we will do everything to allocate a table in your preferred area of the dining room, we cannot always guarantee this. 

 

Tables are available for 2 hours, unless previously requested.

 

If the time you want isn't available online, please call the restaurant directly, as not all our tables are available online.

 

 

Allergies and Dietary Requirements 

 

Please advise upon reservation of any allergies and dietary requirements to ensure we can accommodate your dietary needs. 

 

 

Others

 

We are dog friendly and can accommodate small to medium size, well behaved dogs.

 

 Please do mention when booking that you are planning to bring your dog along as not all our tables are suitable and we will do our best to accommodate you.

We kindly ask you to keep your dog on the floor and avoid sitting them on chairs or benches.

Subject to a suitable table being available.​

 

 

 

 

BY COMPLETING YOUR RESERVATION OVER THE PHONE OR ONLINE, YOU ARE AGREEING TO THESE TERMS & CONDITIONS

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